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Delivered from Korea
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Nice set, however some years ago I got the same one in Korea, and wanted to match. Unfortunately it's not simply beige, it's very grey beige (expected to be like second to left on lower row, got first to left). Joke on me for not messaging the seller and ask questions beforehand. Quality is nice, price much more expensive compared to Korea but it's a given. Quick shipping, good packaging, excellent condition. Best spoons I ever had :D
Love it!!!♥️♥️♥️ Highly Recommend Looks genuine. Nespresso.
Great set, just like the image
The order arrived on time. It was packed well. The spatula is light and beautiful. A face mask was included as a gift.
The order was received on time. It was packed well. I was specifically looking for short spatulas. Beautiful and convenient.
The item is as described. Thank you very much for the extra gift! Very nice!
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