18 - 28cm Simulation Home Accessories Toys Cloth Body Reborn Doll Supply Kit Soft Full Limbs Baby Toddler Solid DIY Gift
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Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
The 1st 2 photos are what is on the website which has obviously been taken from another website as this is definitely what was delivered! The stitching on the handle is so bad & will definitely unravel if I used it. Same for handles attached to the woven bag. The name on the tape is different from the website & has been cut through the name on both handles. I have tried to request a return but the website just sends you round in circles, I’m presuming this is intended!! It would not buy again from this site & would strongly recommend you don’t throw you money away to them either. Rubbish quality & company 😡
I’m very disappointed with this purchase. The loafers I received do not match the photos in the listing at all. The quality, color, and details are clearly different from what was advertised. Additionally, I did not receive a full refund, which is unacceptable given that the item was not as described. This experience feels unfair and misleading. I would not recommend buying from this seller.
The order took a very long time to arrive. Overall, the quality was good. I was very upset because after a long wait, I received a completely different size. The shoes ran small. I filed a return. I might order from the same seller again. I hope they'll be more attentive next time, as there are additional shipping costs.
The little teeth, the tab to engage the lights. Is in the wrong spot. It about 3-4 mm too far to the centre. It will not fit. I have made some modifications and it is not able to work from factory. Could have been such a simple install for me.
I ordered an empty bottle with a gold-colored cap so that I could pour my favorite perfume into it. However, I received a different bottle that already contained perfume inside. This is not what I ordered.
I didn't receive the good product. there is no cable to synchronize bird songs and the lenght is not the good one ( see photos). i need 14.8mm i send also a photo of the desired product
These are lovely - come up about half a size to small but I’ve got the shoe stretchers in so they’ll be good. They are really lovely boots tho
starting from the box which is all broken and the sandals are of extra poor quality. sewn crookedly. and are very uncomfortable. quality 0
18 - 28cm Simulation Home Accessories Toys Cloth Body Reborn Doll Supply Kit Soft Full Limbs Baby Toddler Solid DIY Gift — buy online with free worldwide shipping!
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Delivery across Europe, CIS, Israel, Australia
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A discount on the first purchase for new customers