What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn Solid Color Loose Hoodie for Couples

Name: 2025 Autumn Solid Color Loose Hoodie for Couples
SKU: 697a42e8a3771a01049fbafa
Price: 15.49 EUR
Availability: InStock

Current price

Price €15.49

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Free delivery to the United States

19 October

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No-delivery refund

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Description

Embrace the cozy vibes of autumn with this stylish solid color hoodie designed for couples. Featuring a stand neckline and long sleeves, this hoodie provides a sleek yet relaxed look perfect for the season. Made from lightweight, thin polyester material, it promises comfort without compromising on warmth. Its loose fit ensures ease of movement, making it ideal for casual outings or cozy nights in. The minimalist design and solid pattern offer a versatile addition to any wardrobe, effortlessly complementing any style with a touch of understated elegance. Main Fabric Composition: Polyester fiber (polyester) Content of Main Fabric Ingredients: 81% (inclusive) - 90% (inclusive) Fabric Name: Polyester fiber (polyester) Sleeve Length: Long sleeve Hooded or not: Hooded Neck Shape: Crew Neck Shape: Cardigan Version: Loose Weight: 351g (inclusive) - 400g (exclusive) Technology: No-iron treatment Manufacture country: China Instructions included: No

size: S, Length: 68cm, Bust: 122cm, Shoulder: 61cm, Sleeve: 54.5cm. size: M, Length: 70cm, Bust: 126cm, Shoulder: 63cm, Sleeve: 55.5cm. size: L, Length: 72cm, Bust: 130cm, Shoulder: 65cm, Sleeve: 56.5cm. size: XL, Length: 74cm, Bust: 134cm, Shoulder: 67cm, Sleeve: 57.5cm. size: 2XL, Length: 76cm, Bust: 138cm, Shoulder: 69cm, Sleeve: 58.5cm. size: 3XL, Length: 78cm, Bust: 142cm, Shoulder: 70cm, Sleeve: 59.5cm.

neckline: stand sleeveLength: long thickness: thin materialForFur: polyester fiber (polyester) materialForFur: polyester fiber (polyester)

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.