What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Mertra Patchwork Embroidered Velvet Unisex Batwing Hoodie & Loose Pants Set - Trendy Casual Wear

Name: Mertra Patchwork Embroidered Velvet Unisex Batwing Hoodie & Loose Pants Set - Trendy Casual Wear
SKU: 697fdbdfd2779801d06ee3a2
Price: 28.46 EUR
Availability: InStock

Current price

Price €28.46

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Free delivery to the United States

28 October

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No-delivery refund

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Description

Experience ultimate comfort and style with this trendy casual wear set, featuring a patchwork embroidered velvet design. The unisex batwing hoodie boasts a stand neckline and long sleeves, offering a contemporary and relaxed look. Paired with loose-fitting pants, this set is crafted from high-quality cotton, ensuring breathability and a soft touch. Perfect for any casual outing, this versatile ensemble combines fashion-forward elements with everyday functionality. Shape: Hood Whether there is liner: No liner Collar: No collar Neck shape: Crew Neck Sleeve Length: Long sleeve Hooded or not: Hooded Thickness: Plush Main fabric composition: Cotton Content of main fabric ingredients: 90 Fabric name: Cotton Design details: Printing Version: Loose Technology: Collage/Mosaic Clothing pocket style: Three-dimensional patch pocket Manufacture country: China Instructions included: No

size: S, Length: 63.5cm, Chest: 124cm, Sleeve: 81cm. size: M, Length: 65.5cm, Chest: 128cm, Sleeve: 83cm. size: L, Length: 68cm, Chest: 132cm, Sleeve: 85cm. size: XL, Length: 70cm, Chest: 136cm, Sleeve: 87cm.

neckline: stand sleeveLength: long materialForFur: cotton materialForFur: cotton

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40,000+

purchases

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.