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- Paul Frank Men's Thermal Lamb Wool Cuffed Sweatpants
- TIANMI SHELLS/Sweet SHELLS Faux Two-Piece Knitted Top
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Free delivery to the United States
7 November
Secure checkout & data protection








Description
Frequently asked questions
- What payment methods are available on Joom?Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
- Can I pay for an expensive purchase in installments or later?Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
- Can I track my order?Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
- What happens if my order doesn't arrive?Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
- Is it safe to pay on Joom?Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
- What if my order doesn't arrive or the product isn't as expected?If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
- How do I request a refund?Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.
Reviews
Customer
November 19, 2025
True to size
4XL
no complaints
Customer
August 12
Too small
L | Black tapered
Runs quite small for the size Fits snugly and stretchily. It's also a bit too short!
Customer
February 20
31
Y0 I DID NOT ORDER IT.. I don't like it....nor is it my style It's not my size Now what do we do?
Customer
March 28
True to size
3XL
Very soft and warm
Customer
December 25, 2025
True to size
2XL
Customer
March 23
True to size
XL | Black k05
Customer
May 26
Too small
L | Matcha green jpb graffiti
Customer
December 19, 2025
Too small
L
I imagined these trousers completely differently in real life. The quality seems okay but the cut is strange
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