What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Cashmere Knit Sweater - Soft, Warm, Long Sleeve Half-High Neck for Autumn & Winter

Name: Women's Cashmere Knit Sweater - Soft, Warm, Long Sleeve Half-High Neck for Autumn & Winter
SKU: 6aa7ed4172c19c01cbd7d2f4
Price: 46.35 EUR
Availability: InStock

Current price

Price €46.35

‌

Free delivery to the United States

19 October

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No-delivery refund

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Description

Experience ultimate comfort and style with this luxurious cashmere knit sweater. Designed specifically for the cooler months of autumn and winter, this sweater features a soft, warm construction that envelops you in coziness. The long sleeves and half-high neck provide a classic, elegant look while ensuring extra warmth. Crafted from premium wool, this piece is perfect for layering or wearing on its own, making it a versatile addition to any wardrobe. Main Fabric Composition: Wool, Cashmere Main Fabric Content: 80% (inclusive) - 90% (exclusive) Main Fabric Component 2 Content: Less than 30% Collar: Half turtleneck Sleeve Length: Long sleeve Thickness: Thick Clothes Length: Regular size (50cm<length≤65cm) Sleeve Type: Regular sleeves Manufacture country: China Instructions included: No

size: M, Bust: 90cm, Length: 57cm, Sleeve: 55cm, Shoulder: 37cm, Recommended Weight: 45-57kg. size: L, Bust: 96cm, Length: 59cm, Sleeve: 56cm, Shoulder: 38cm, Recommended Weight: 57-65kg. size: XL, Bust: 102cm, Length: 61cm, Sleeve: 57cm, Shoulder: 39cm, Recommended Weight: 65-75kg.

sleeveLength: long materialForFur: wool materialForFur: wool

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.