What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Women's Pure Cashmere Turtleneck Sweater: Soft, Stylish High Neck Knit Base Layer for Autumn and Winter

Name: Women's Pure Cashmere Turtleneck Sweater: Soft, Stylish High Neck Knit Base Layer for Autumn and Winter
SKU: 6aa809e76c8c1901df9b5964
Price: 47.74 EUR
Availability: InStock

Current price

Price €47.74

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Free delivery to the United States

18 October

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Description

Elevate your autumn and winter wardrobe with this luxurious women's turtleneck sweater, crafted from the finest pure cashmere. Designed to offer both style and warmth, this sweater features a sleek solid pattern and a flattering high neck, making it an ideal base layer for cooler months. Its long sleeves provide extra coverage, ensuring you stay cozy and chic throughout the season. Perfect for pairing with your favorite jeans or layering under a stylish coat, this timeless piece is a must-have for any fashion-forward wardrobe. Clothes Length: Regular size (50cm<length≤65cm) Collar: Stacked collar Sleeve Length: Long sleeve Thickness: Medium Technology: Knitting Main Fabric Composition: Cashmere Main Fabric Content: 30% (inclusive) -50% (exclusive) Fabric Name: Cashmere Manufacture country: China Instructions included: No

size: S, Bust: 85cm, Length: 56cm, Sleeve: 55cm, Suitable Weight: 85-100kg. size: M, Bust: 90cm, Length: 57cm, Sleeve: 56cm, Suitable Weight: 100-115kg. size: L, Bust: 95cm, Length: 59cm, Sleeve: 57cm, Suitable Weight: 115-125kg. size: XL, Bust: 100cm, Length: 61cm, Sleeve: 58cm, Suitable Weight: 125-135kg. size: XXL, Bust: 105cm, Length: 61cm, Sleeve: 59cm, Suitable Weight: 135-150kg.

sleeveLength: long materialForFur: cashmere materialForFur: cashmere

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.