What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn/Winter Women's Snowflake Knit Half-High Collar Sweater

Name: 2025 Autumn/Winter Women's Snowflake Knit Half-High Collar Sweater
SKU: 6aa81deb6c8c1901df9cb741
Price: 12.55 EUR
Availability: InStock

Current price

Price €12.55

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Free delivery to the United States

19 October

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Description

Stay warm and stylish in this elegant women's sweater, perfect for the 2025 autumn and winter seasons. Crafted from luxurious andy velvet, this sweater provides both comfort and sophistication. The half-high, v-neck collar design adds a touch of modern flair, while the long sleeves offer additional warmth. The snowflake knit pattern complements the seasonal theme, making it an ideal choice for chilly days and festive occasions. Suitable for various occasions, this sweater is a versatile addition to any wardrobe. Fabric Name: Andy Velvet Thickness: Medium Shape: Basic Combination: Single Collar: V-neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Technology: Printing and dyeing Manufacture country: China Instructions included: No

size: S, Length: 67cm, Sleeve: 50cm, Shoulder: 52cm, Bust: 94cm. size: M, Length: 68cm, Sleeve: 51cm, Shoulder: 54cm, Bust: 98cm. size: L, Length: 69cm, Sleeve: 52cm, Shoulder: 56cm, Bust: 104cm. size: XL, Length: 70cm, Sleeve: 53cm, Shoulder: 58cm, Bust: 110cm.

materialForFur: andy velvet sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.