What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2025 Autumn/Winter High Neck Plus Velvet Women's Thick Warm One-Piece Base Layer Sweater

Name: 2025 Autumn/Winter High Neck Plus Velvet Women's Thick Warm One-Piece Base Layer Sweater
SKU: 6aa844a56c8c1901df9edb32
Price: 12.38 EUR
Availability: InStock

Current price

Price €12.38

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Free delivery to the United States

28 October

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Description

Stay cozy and stylish with this high neck, long-sleeve one-piece base layer sweater, designed for the 2025 autumn and winter seasons. Crafted with a plush wool blend lining, it offers exceptional warmth and comfort. The outer material is made from soft viscose, providing a sleek and smooth finish. This sweater features a solid pattern, making it a versatile staple for any wardrobe, perfect for layering or wearing on its own. Fabric Name: Wool blend Main Fabric Composition: Viscose fiber, Mink Thickness: Extra Thick Clothes Length: Regular size (50cm<length≤65cm) Collar: Half turtleneck Sleeve Length: Long sleeve Technology: Flocking Manufacture country: China Instructions included: No

size: M, Length: 57cm, Shoulder: 33cm, Bust: 80-88cm, Sleeve: 55cm, Weight: 70-95kg. size: L, Length: 59cm, Shoulder: 34cm, Bust: 84-92cm, Sleeve: 56cm, Weight: 95-110kg. size: XL, Length: 60cm, Shoulder: 35cm, Bust: 92-100cm, Sleeve: 57cm, Weight: 110-130kg. size: 2XL, Length: 62cm, Shoulder: 36cm, Bust: 96-104cm, Sleeve: 58cm, Weight: 130-145kg. size: 3XL, Length: 63cm, Shoulder: 36cm, Bust: 102-110cm, Sleeve: 58cm, Weight: 145-160kg.

materialForFur: wool blend material: viscoseMaterial sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.