What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Autumn Winter Five-Pointed Star Lazy Fit Pullover Sweater

Name: Autumn Winter Five-Pointed Star Lazy Fit Pullover Sweater
SKU: 6aa89ec26c8c1901dfa55760
Price: 13.09 EUR
Availability: InStock

Current price

Price €13.09

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5 November

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Description

Embrace cozy comfort with this thick, loose-fitting pullover sweater, perfect for the autumn and winter months. Crafted from high-quality acrylic, it offers warmth and style with its standout five-pointed star design. The sweater features a classic round neckline and long sleeves, making it an ideal choice for relaxed, casual wear. Fabric Name: Acrylic Pattern: Geometric patterns Shape: Basic Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: Crew Neck Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Popular Elements: Pentagram Technology: Wool Softness: Moderate Placket: Hood Style: Casual style Manufacture country: China Instructions included: No

size: S, Chest: 104cm, Length: 60cm, Sleeve: 52cm, Shoulder: 54cm. size: M, Chest: 108cm, Length: 61cm, Sleeve: 52cm, Shoulder: 56cm. size: L, Chest: 114cm, Length: 62.5cm, Sleeve: 53.25cm, Shoulder: 59cm.

materialForFur: acrylic sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.