What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

Knit Jacquard Letter Distressed Hem Hooded Sweater - Korean Style Two-Piece Look

Name: Knit Jacquard Letter Distressed Hem Hooded Sweater - Korean Style Two-Piece Look
SKU: 6aa8b27c6c8c1901dfa7ae4d
Price: 24.64 EUR
Availability: InStock

Current price

Price €24.64

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Free delivery to the United States

27 October

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Description

This stylish Korean-style two-piece look sweater features a unique distressed hem and a knit jacquard letter design, offering a trendy and contemporary vibe. Crafted from soft cotton for the main body and accented with imitation cashmere fur, it provides a comfortable and cozy feel against your skin. The long sleeves and hooded neckline add warmth and functionality, making it a perfect choice for cooler days. This chic sweater effortlessly blends comfort and style, making it a versatile addition to any wardrobe. Fabric Name: Imitation cashmere Pattern: Letters/Numbers/Words Thickness: Medium Shape: Hooded Clothes Length: Medium length (65cm<length≤80cm) Collar: Hooded collar Sleeve Length: Long sleeve Sleeve Type: Regular sleeves Softness: Moderate Washing Method: Hand wash, machine wash Material Composition: Cotton Manufacture country: China Instructions included: No

size: F, Length: 67cm, Bust: 108cm, Shoulder: 43cm, Sleeve: 61cm.

materialForFur: imitation cashmere sleeveLength: long

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.