What payment methods are available on Joom?

Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.

Can I pay for an expensive purchase in installments or later?

Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.

Can I track my order?

Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.

What happens if my order doesn't arrive?

Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.

Is it safe to pay on Joom?

Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.

What if my order doesn't arrive or the product isn't as expected?

If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.

How do I request a refund?

Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.

2026 Women's Autumn/Winter Double-Sided Velvet Knit Hooded Jacket

Name: 2026 Women's Autumn/Winter Double-Sided Velvet Knit Hooded Jacket
SKU: 6aec00409c65c2012c414f1c
Price: 10.44 EUR
Availability: InStock

Current price

From Price €10.44

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9 November

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Description

Stay warm and stylish with this Women's Autumn/Winter Double-Sided Velvet Knit Hooded Jacket. Designed for the modern woman, this jacket features a cozy hooded neckline and long sleeves, providing excellent coverage and comfort during the cooler months. Crafted from high-quality polyester material, it promises durability and a soft touch, while the polyester fiber fur adds an extra layer of warmth and luxury. Perfect for layering over your favorite outfits, this jacket seamlessly blends functionality with a chic aesthetic, making it a must-have addition to your seasonal wardrobe. Pattern: 3D Effect Thickness: Extra Thick Version: Loose Clothes Length: Regular size (50cm<length≤65cm) Collar: Hooded Sleeve Length: Long sleeve Technology: No-iron treatment Hair type: Wool Gross content: 50%~55% (inclusive) Other fabric components: Polyester (polyester fiber) Popular elements: 3D/stereoscopic pattern Shoulder type: Sloping shoulders Sleeve Type: Regular sleeves Washing method: Hand wash Material composition: Polyester (polyester fiber) Placket: Single row multi-button Fabric name: Wool blend Is there a fur collar?: Hairless collar Manufacture country: China Instructions included: No

size: S, Bust: 104cm, Length: 61cm. size: M, Bust: 108cm, Length: 62cm. size: L, Bust: 114cm, Length: 63cm. size: XL, Bust: 120cm, Length: 64cm. size: 2XL, Bust: 126cm, Length: 65cm.

sleeveLength: long materialForFur: polyester (polyester fiber)

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Frequently asked questions

What payment methods are available on Joom?
Joom supports a wide range of local and international payment methods for European shoppers, including debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, and Google Pay, plus country-specific options such as Klarna, BLIK, Multibanco, MB WAY, SEPA, and Giropay. Available options are shown at checkout and vary by country.
Can I pay for an expensive purchase in installments or later?
Yes, buy-now-pay-later services such as Klarna and Scalapay are available for some higher-value purchases, depending on your country, order amount, and the provider's terms.
Can I track my order?
Yes. You can follow its delivery status in the Joom app or on the website, updated as the package moves.
What happens if my order doesn't arrive?
Every order is covered by Joom Delivery Guarantee. If your order doesn't arrive by the guarantee date shown in your order details, contact Joom support and we'll issue a full refund.
Is it safe to pay on Joom?
Yes. Joom uses a secure payment system, and the seller isn't paid until you've received your order, which adds an extra layer of purchase protection.
What if my order doesn't arrive or the product isn't as expected?
If your order wasn't delivered, arrived damaged, or doesn't match its description, contact Joom support — a full refund can be issued in these cases.
How do I request a refund?
Requesting a refund is quick and straightforward. Just head to your order in the Joom app or website, open the Support Chat, and let us know what happened. Our team will take it from there and get back to you with a resolution as quickly as possible.